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November Wind Storm

PSE CEO Mary Kipp: Thank you to our customers and crews

A video message from PSE President & CEO Mary Kipp thanking customers for their patience during one of the worst storms to hit in decades, and thanking the amazing crews who worked tirelessly to restore power to customers.

alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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Why join PSE Flex?

Hear from satisfied customers in their own words

Are you curious about PSE Flex and whether it’s right for you? Don’t just take our word for it—hear directly from customers who are already participating and earning! They share how participating has required minimal lifestyle changes, provided significant rewards, and given them a positive sense of contributing to the community.

“I’m delighted so far to be part of these programs. Honestly, it has made no significant changes to my lifestyle, and if I can help in this way, then why not?”

Sunil R. – Kirkland, WA
Flex Smart thermostats, Flex EV

“My experience with the PSE Flex program has been great! I strive to be more conscious of my environmental footprint, and with the Flex program, PSE automatically helps reduce my impact. As a customer, you also have the ability to override the suggested temperature, so you ultimately still have control.”

Jenna G. – Renton, WA
Flex Smart thermostats

“I've found my experience to be quite positive so far. The process of enrolling was straightforward, and I appreciate how the program allows me to contribute to energy conservation efforts without much hassle. During Flex events, I've noticed minimal disruption to my comfort, as the temperature adjustments are generally subtle. It's satisfying to know that these small changes in my energy usage can make a difference during peak demand periods. The rewards aspect adds a nice incentive too.”

Narsi R. – Redmond, WA
Flex Smart thermostats

“Participating in the PSE Flex program has been easy to do. I receive email notifications of upcoming events, giving me time to adjust my plans to match the event schedule. Who does not want a cheaper electricity bill? Normally, I'm just a bit busy living my life to think about it. The events give me a chance to reduce my bill by making me consider how much power I am using. My bill is noticeably lower, and then you add in earning rewards to that, and it's a win-win situation.”

Tiffany B. – Blaine, WA
Flex Rewards

“The savings alone are worth it. Earning money on Flex events helps with other bills and groceries, which in this economy are perfect rewards for minimal effort. I chose to join Flex to educate myself and my family about how much we do not need to rely solely on electronics for entertainment. It makes me feel good to know I am helping my community by not overloading the grid. The Flex program is by far one of PSE’s best programs to date.”

Kathleen B. – Olympia, WA
Flex Rewards

“I thought I might be majorly inconvenienced by signing up, but it really never affected me negatively at all. Personally, there is no reason I wouldn’t want to do my part and participate in a more efficient future.”

Joan W. – Silverdale, WA
Flex Rewards

“So far my experience has been quite good. I get plenty of notice so I can plan for cutting back; the time involved (four hours) is reasonable, and the company handles all the calculations. It's very simple, not very disruptive, and it leaves me with a feeling that I've done something worthwhile.”

Stephen G. – Kirkland, WA
Flex Rewards

“PSE Flex has been a great way for us to feel more actively involved in energy conservation. It’s made us more aware of our energy consumption and the small ways in which we can reduce our footprint. It’s been great to see the benefits of conserving with the ‘rewards’ bonus gift cards—a great motivator for everyone in the home. We get a movie or ice cream night together whenever we save enough!”

Amaris C. – Olympia, WA
Flex Rewards

Get started with PSE Flex

You can help make the energy grid more stable and efficient while earning cash back.

Sign up today and get your first reward of $25 or more!