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As storm recovery continues, we are aware that the Outage Map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning.

We know it is frustrating for our customers and are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

Our crews will continue to work around the clock until the last customer is restored.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 17,000 customers regain power from storm related outages.

We now have 99% of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer. Being without power is incredibly disruptive and gets harder as time goes by.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Have a plan

Keep yourself and your family safe during emergencies resulting from earthquakes, storms and other natural disasters that may cause power outages or interruptions of your energy service.

  • Keep emergency food and supplies on hand. Suggested list.
  • Know how to manually open and close electric doors, such as your garage door.
  • Know how to properly shut off your natural gas and electricity if needed.
  • Create and practice an evacuation plan in case you need to leave your home or business.
  • Prepare to assist your neighbors, people with special needs, the elderly and pets.
  • Have a cellular or corded phone (cordless phones will not work during an outage).
  • Identify an out-of-town contact. Long distance calls may be easier to make than local calls. Someone from out of the area may have an easier time relaying a message.
    • Make sure everyone in your family knows the phone number of your out-of-town or emergency contact and that they have a cell phone, change or a pre-paid phone card.
    • Know how to send a text message which may be able to get around network disruptions when a phone call can't get through.
  • Check out resources around you that provide safety training and preparedness tips:

Safety video by Oak Harbor High School students

Aquarium :60 from WildcatTV on Vimeo.

This video, "Aquarium," was produced in 2013 by Taylor White and Kylee Harris, students at Oak Harbor High School. It is one of 22 safety videos produced by Oak Harbor high students through a project funded by Puget Sound Energy and the Oak Harbor Education Foundation. More videos.