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As storm recovery continues, we are aware that the outage map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. We are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

We are also aware of some estimated restoration times showing as expired or incorrect on the outage map.

We have internal teams working to resolve these issues—we know it’s frustrating for customers who are trying to make plans.

We will continue to work around the clock until power is restored to all customers.

November Wind Storm

Damage assessment and restoration efforts continue

Crews and hundreds of support staff continue their around-the-clock work to restore power to those who remain out as a result of yesterday’s damaging windstorm.

When crews arrive on site, please give them space to work safely.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Natural gas leaks

A natural gas leak can lead to a fire or explosion.

alert
 

If you suspect that you have a natural gas leak, leave the area immediately and call us at 1-888-225-5773 or dial 911

How to know

Smell

In its natural state, natural gas is odorless, tasteless and non-toxic. But because it's also flammable, we add a distinctive sulfur or "rotten egg" smell to the gas that's delivered to your home or business. If you're unfamiliar with this odor, test the "scratch and sniff" spot inside of our gas safety brochure.

Look and listen

You may also see or hear signs of a gas leak, including:

  • Bubbles rising in a puddle or other pool of liquid
  • Dust or dirt blowing from a hole in the ground
  • Dead or dying vegetation in unexpected locations
  • Hissing (small perforation) or roaring (large break) 

Natural gas versus carbon monoxide

Both natural gas and carbon monoxide (CO) are naturally odorless and potentially harmful. But unlike natural gas, CO has no added scent to help you detect exposure.

To learn more about CO, visit our Carbon Monoxide Safety section.

What to do

If you detect or even suspect that you have a natural gas leak:

  • Leave the area immediately. If you're indoors, evacuate the building.
  • Call PSE at 1-888-225-5773 or call 911, but don't use your landline phone, which may cause a spark.
  • Don't do anything else that might create a spark, including flipping any switches on or off.

We will immediately dispatch a technician to check that your area is safe, at no charge.

Brochure request

To request a gas safety brochure, complete the form below or call 1-888-225-5773.

* Required field