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As storm recovery continues, we are aware that the outage map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. We are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

We are also aware of some estimated restoration times showing as expired or incorrect on the outage map.

We have internal teams working to resolve these issues—we know it’s frustrating for customers who are trying to make plans.

We will continue to work around the clock until power is restored to all customers.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 17,000 customers regain power from storm related outages.

We now have 99% of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer. Being without power is incredibly disruptive and gets harder as time goes by.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

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LIMITED TIME OFFER

PSE has increased the rebate on heat pump water heaters to $750 (reg. $500). See below for qualifications. Offer ends December 31.

Water heating rebates and offers

Save big on energy-efficient water heating systems

Upgrading from an older, less-efficient water heating system can lower your energy bills and improve your overall energy efficiency. To help you bring a more energy-efficient water heater into your home, PSE offers rebates on several types of quality equipment.


Current PSE water heating system rebates include:

Heat pump water heater
Heat pump water heater
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Tankless water heater
Natural gas tankless water heater
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These rebates apply to existing single family properties only. Single-family new construction, multifamily (five or more attached units) and commercial accounts are not eligible. Please allow 4-6 weeks for processing.

For rebates for multifamily buildings, apartments or condos, click here.

For rebates for businesses and commercial accounts, click here.

For rebates for manufactured homes, click here.

To learn more about PSE’s Efficiency Boost program that provides increased rebates for income-qualified customers, click here.

income-qualified higher rebates
Ask an Energy Advisor

For personalized advice, contact an Energy Advisor.

Or call 1-800-562-1482.

Find a contractor

Request a PSE Recommended Energy Professional (REP) to complete your energy efficient improvement upgrade.