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As storm recovery continues, we are aware that the outage map is not showing some customers who are still without power. Our internal systems for identifying outages and prioritizing restorations are still functioning. We are working hard to reconcile the outages shown on the map. Please continue to report outages, as needed.

We are also aware of some estimated restoration times showing as expired or incorrect on the outage map.

We have internal teams working to resolve these issues—we know it’s frustrating for customers who are trying to make plans.

We will continue to work around the clock until power is restored to all customers.

November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 17,000 customers regain power from storm related outages.

We now have 99% of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer. Being without power is incredibly disruptive and gets harder as time goes by.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

Electric vehicle home charger rebate

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What you get

Charging your Electric Vehicle (EV) at home with a Level 2 home charger provides faster and more convenient vehicle charging. PSE residential electric customers can receive rebates on the purchase and installation of a Level 2 EV home charger.

rebates requirements

rebates requirements

Depending on your household income and household size, you may qualify for enhanced Empower Mobility incentives.

Do I qualify?

Rebate/Equipment requirements

  • Must be installed in a property within PSE’s electric service area.
  • Must be a current PSE residential customer, with electric service.
  • Must currently own, lease, or have ordered an EV (electric vehicle) or PHEV (plug-in hybrid electric vehicle).
  • Must purchase, install, and connect an ENERGY STAR Smart Level 2 charger that is pre-qualified by PSE.    
  • One rebate per qualified single-family residence within a 5-year window.
  • Must purchase and install a qualifying EV home charger after 01/01/2024.
  • For assistance on how to see if your equipment qualifies, please contact an Energy Advisor or call 1-800-562-1482.

Application Requirements

  • Include a copy, photo, or scan of your receipt of qualifying EV home charger reflecting the retailer, purchase date, manufacturer, model number, price, and proof of payment.
  • Your rebate application must be submitted within 60 days of home charger installation.
  • One rebate per qualified single-family residence.
  • You must have an online PSE account to apply online.

Increased Empower Mobility incentives for customers with qualifying incomes

Increased rebates are available for customers with qualifying incomes. Please view the income qualification table (English / Español) to determine if you meet monthly household income requirements.

  • If qualified, select the increased Empower Mobility rebate amounts in the rebate application below..
  • Then, fully complete the Income Qualifications section within the rebate application.
  • If your qualifying EV home charger was professionally installed, you may qualify for up to $2,000 in additional installation rebates. If so, the following additional requirements apply:
    • Qualifying EV home charger must be installed in a residential property within PSE’s electric service area.
    • A copy, photo, or scan of your installation receipt reflecting installation date, description of the work, price, and proof of payment must be submitted along with your rebate application.
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Adding a brand new charger to your home?

Make sure you or your installer contacts the PSE Customer Construction Services team at 1-888-321-7779 (7 a.m. – 5 p.m. Monday-Friday) to make sure your existing service can support the new electric vehicle charger.

Get started

Apply for your EV home charger rebate.


Apply now
APPLY ONLINE
Download rebate form
DESCARGA FORMULARIO DE REEMBOLSO

Already applied?
Check your rebate status


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Ask an Energy Advisor

For personalized advice, contact an Energy Advisor.

Or call 1-800-562-1482.

Find a contractor

Find a PSE Recommended Energy Professional (REP) if you need EV home charger installation assistance.

Contact our Customer Construction Services team at 1-888-321-7779 to make sure your existing service can support the new charger.

Electric home

READY TO BUY AN EV HOME CHARGER?

Visit the PSE Marketplace to purchase a Level 2 EV charger and receive your PSE rebate instantly.

Income-qualified customers get even higher rebates!