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November Wind Storm

PSE CEO Mary Kipp: Thank you to our customers and crews

A video message from PSE President & CEO Mary Kipp thanking customers for their patience during one of the worst storms to hit in decades, and thanking the amazing crews who worked tirelessly to restore power to customers.

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Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

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Ductless heat pumps

For electric resistance conversion


For commercial electric customers

Today's ductless heat pumps can reduce the amount of electricity you use to heat your business by approximately 50% compared to electric resistance heaters, resulting in significantly lower operating costs.

In addition to heating, ductless heat pumps also provide air conditioning, and they dehumidify better than standard central air conditioners, which lowers energy usage and boosts comfort during the summer.

What you get

Receive a rebate of $1,000 per ton of heating capacity when you replace your current electric resistance heating with a qualified AHRI Certified® ductless heat pump.


Apply now

How you qualify

Customer requirements
  • You must be a current PSE commercial electric customer.
  • Your primary and current heating system must be electric resistance to qualify. This includes: baseboard, cable, wall heater, electric hydronic, and electric furnaces.
  • Hotel and motel customers upgrading to packaged terminal ductless heat pumps (PTHP) are not eligible for this rebate. Please visit PSE's PTHP rebate page for more information.

Equipment requirements
  • You must install an AHRI Certified ductless heat pump with a minimum HSPF of 8.2 or a minimum HSPF2 of 7.9.
  • Must install to comply with all federal, state, and local code requirements.

Rebates requirements
  • Your rebate application must be submitted within 60 days of equipment installation.
  • Must include picture(s) of previous electric resistance heating system with application.
  • You will need an electronic image of your paid installation invoice and purchase receipt for your installed product(s). They must include: an installation date, brand, model number(s) of all rebated equipment (include the ductless heat pump, air handler and/or coil model number on the invoice), and amount paid.
  • This rebate is only available on new, qualifying equipment.
  • You must submit a completed W-9 Taxpayer Identification Form for your business
  • Rebate cannot exceed the pre-tax purchase price of any rebated product.

For help understanding the incentive and its requirements and to verify your qualifications, call an Energy Advisor at 1-800-562-1482, Monday through Friday from 8 a.m. to 5 p.m.


How you apply

Eligible projects can receive a mail-in rebate directly from PSE by completing the following steps:
  • Take pictures of your previous heating system.
  • Make a copy of your equipment invoice.
  • Fill out current W-9 form.
  • Fill out the application.
Submit all of the above to PSE in one of two ways:

Additional Information

Ductless heat pumps offer an energy-efficient alternative to electric-resistance heating and air conditioners for all climates. Like your refrigerator, ductless heat pumps use electricity to transfer heat from a cool space to a warm space, making the cool space cooler and the warm space warmer. During the heating season, ductless heat pumps move heat from the cool outdoors into your warm business. During the cooling season, ductless heat pumps move heat from your business into the outdoors. Because they transfer heat rather than generate heat, ductless heat pumps can efficiently provide comfortable temperatures for your business.

Ask an Energy Advisor

For personalized advice, contact an Energy Advisor.

Or call 1-800-562-1482.

Ready to start your HVAC project?

Business Energy Resources

Looking for deeper energy savings?

Check out our Business Energy Advisor tool with tips for your business type.


C PACER

Need financing for capital improvements?

Several counties now offer C-PACER financing.
Find your county below to learn more.

After winning an energy makeover in 2021, James’ Place Child Development Center in Bellingham received, among other upgrades, brand-new ductless heat pumps throughout its facility. The upgrade allowed them to keep the children warm and save money on their energy bill. With the savings, owner Kathy Westover is able to buy much-needed teaching supplies.